The TTLock Gateway is the essential bridge that connects your TTLock-compatible smart locks to the internet, enabling full remote control, automation, and integration with voice assistants. Whether you're managing Airbnb units, rental properties, or your own smart home, the gateway unlocks the full potential of your lock system.
✅ Main Functions:
🌐 Remote Access – Lock and unlock your door from anywhere in the world using the TTLock app
📶 Wi-Fi Connectivity – Connects to your home or office 2.4GHz Wi-Fi network
🔁 Bluetooth to Cloud Bridge – Translates Bluetooth lock signals into cloud-based control
🛎️ Real-Time Alerts – Receive instant notifications for lock activities and alerts
📲 App Control Features – Create or delete passcodes, authorize users, and view access logs remotely
🗣️ Voice Assistant Compatible – Works with Alexa and Google Assistant for hands-free control (via third-party platforms)
🛠️ Simple Setup:
Just plug the gateway into a standard power outlet within 10 meters (32 ft) of the lock. Connect to Wi-Fi using the TTLock app in minutes.
⚙️ Technical Specs:
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Supports 2.4GHz Wi-Fi networks (not compatible with 5GHz)
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Bluetooth 4.0
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Max range: ≤ 10 meters (32 ft) between gateway and lock
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Works with all TTLock-compatible smart locks
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Power: USB-A plug adapter (included)
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Size: Approx. 60 × 60 × 20 mm
💡 Why You Need It:
Without a gateway, TTLock smart locks work only via Bluetooth in close range. The gateway allows remote control, perfect for:
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Airbnb hosts and property managers who need to control locks remotely
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Users who want to operate locks from anywhere via the TTLock app
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Voice command integrations through Alexa or Google
Dominican Republic: working 2–3 days, free shipping from local office.
International: 15-20 working days shipping from International Warehouse.
Returns & Refunds
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Returns are only accepted for products with a confirmed factory defect.
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All return shipping costs are the customer’s responsibility.
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If a defect is verified, the product will be replaced.
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No other returns or exchanges are accepted.
Delivery Guarantee
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30-Day Delivery Guarantee: If your product is not delivered within 30 days of dispatch, you are eligible for a full refund under our Money-Back Guarantee.
1. General Coverage
All smart home devices and systems sold by Click Lock RD are covered by a 1-year limited warranty against manufacturing defects from the date of delivery.
This warranty applies to:
- Smart curtain rails (electric and rechargeable)
- Smart locks
- Smart switches, sensors, and other automation devices
2. Conditions for Warranty Eligibility
To ensure optimal performance and safety, warranty coverage is only valid if the product is installed by Click Lock RD or an authorized Click Lock technician.
Unauthorized installations void the warranty. This includes:
- Self-installation by the customer
- Installation by unapproved third-party providers
3. What the Warranty Covers
- Manufacturing defects
- Malfunctioning internal components under normal use
- Device failure not caused by improper handling or electrical issues outside the device
4. What the Warranty Does NOT Cover
- Physical damage due to drops, accidents, moisture, or tampering
- Improper use, including exposure to environments not suited for the device
- Electrical failures caused by faulty home wiring
- Devices installed by unauthorized individuals
- Products altered or modified in any way
5. Proof of Installation
For warranty claims to be processed, customers must provide:
- Proof of purchase
- Proof of professional installation (service order or invoice from Click Lock RD)
6. Claim Process
To initiate a warranty claim:
1. Contact our support team via WhatsApp or email with your order number and description of the issue.
2. Submit proof of installation.
3. We may request photos or a short video of the problem.
4. If eligible, Click Lock RD will repair, replace, or refund the product at our discretion.
7. Shipping & Service Terms
- If the device must be returned, we will provide return instructions.
- If the product is deemed defective under warranty, we will cover the cost of replacement shipping.
- In the Dominican Republic, warranty service may include on-site technician visits.
